• Registration Confirmation: All webinar registrations are confirmed only upon successful payment.
• Accepted Payment Methods: We accept payments via mobile money, credit/debit cards, and bank transfers as indicated during the registration process.
• Payment Deadline: Full payment must be completed at least 2 hours before the scheduled webinar unless otherwise stated.
• Invoicing: Upon request, we will issue an official receipt or invoice after confirmation of payment.

• Cancellation by Participant:
• Cancellations made 48 hours or more before the webinar date are eligible for a Full Refund
• Cancellations made 24 hours before the webinar will receive a 50% Refund
• Cancellations made less than 24 hours before the webinar are Non-Refundable
• No-Shows: Participants who do not attend the webinar and do not cancel in advance are not eligible for a refund.
• Cancellation by Organizer: If a webinar is cancelled or postponed by Maabara Hub Africa LTD, registered participants will be offered a Full Refund or the option to transfer their registration to a future webinar.
• Refund Processing: Approved refunds will be processed within 7–14 business days using the original payment method unless otherwise agreed.

If you are unable to attend, you may nominate a substitute to attend in your place at no extra cost, provided you notify us at least 24 hours in advance.

CPD points and certificates will only be awarded to participants who have fully paid and attended the webinar as required.